COVID-19 Testing Information

Viral Testing Information

As of September 22, 2020, California’s testing capacity and turnaround time have improved. The California Department of Public Health (CDPH) has prioritized testing, based on risk, as follows:

First Priority 

-Hospitalized patients with COVID-19 symptoms
-Those identified through an outbreak or contact tracing investigation

Second Priority

-All other individuals with COVID-19 symptoms
-Close contacts of confirmed cases
-People without symptoms, but who are:
Residents in group living facilities
Healthcare workers who care for COVID-19 patients
Workers in group living facilities and in-home support services
Workers in the emergency service sector who have frequent interactions with the public or people with COVID-19. This includes first responders and other public service departments.
Workers in correctional facilities
Hospital admission and discharge patients

Third Priority

-People without symptoms, but who are:
Essential workers
Education workers who have frequent interactions with students or the public

Fourth Priority
-People without symptoms, but who are:
At risk of infection
Being tested by their employer

State of California COVID-19 Website- Provides information on the Statewide response to COVID-19, including information on testing, Statewide and county closure information, and safety guidance. See online here: https://bit.ly/38YlypT

Offering information and connections to viral COVID-19 resources. This program is intended to expand access to COVID-19 risk screening and viral testing for high-risk individuals in certain areas of the state. For individuals 18 years or older who live in a participating state. Internet access and a Google account is needed to join the COVID-19 testing program. You will be asked to complete a survey and confirm you live in one of the following states which offer Drive-through COVID-19 viral testing, through Verily’s Project Baseline.

Please Note: This program is not intended for people experiencing severe symptoms such as severe cough, severe shortness of breath, severe fever, or other concerning symptoms who may need more immediate medical care.

Online: www.projectbaseline.com/study/covid-19/

Offering information provided explaining the difference between viral and antibody testing.

Viral vs Antibody Testing FAQ Sheet: 
https://docs.google.com/document/d/1JOcxqP9CT7r69wxTYQ7j5EHOwnFD7azO8mKs939U7wM/edit?usp=sharing

This survey is specifically a symptom tracker for those Butte County residents- who think they need to be tested for COVID-19. Please Note: All information provided will be kept confidential and be used to help in the local response efforts. This survey hopes to provide Butte County Public Health Department, gain a better understanding of how many people haven’t been tested, but are symptomatic.

The online Google Tracker Form can be found on the Butte County Public Health home page here.

Survey Follow-Up: After you complete the survey, you will be provided a link to sign-up for COVID-19 testing through the State’s OptumCare Specimen Collection Site if you think you need to be tested.

Provides Medi-Cal patients who do not have a regular doctor and individuals who do not have health insurance in California with 24/7 access- to a nurse helpline for COVID-19 concerns. Guidance will be provided to help individuals understand if their symptoms are COVID-19 related, if they need to self-isolate, employ home self-care techniques, or if they need to see a healthcare provider for treatment or testing. The Medi-Nurse line can also help connect individuals to local resources, particularly if they need to see a doctor for testing/treatment, or want to apply for health insurance. The Medi-Nurse Line is for Medi-Cal patients who do not have a regular doctor or individuals who do not have health insurance in California. 

Services offered in Arabic, Armenian, Cambodian, Chinese, English, Farsi, Hindi, Hmong, Japanese, Korean, Laotian, Punjabi, Russian, Spanish, Tagalog-Filipino, Thai, and Vietnamese.

Available 24 hours a day, 7 days per week

To access the Medi-Nurse phone-line individuals may call 1-877-409-9052. Individuals will be asked to share their zip code and if they have health insurance coverage.

COVID-19 Viral Testing Locations

Offering viral testing for COVID-19. Butte County Public Health and OptumServe began COVID-19 testing in Butte County on May 4th, 2020. This COVID-19 PCR testing detects the presence of the virus to provide information for the diagnosis of active COVID-19 illness. It will NOT detect antibodies and is not intended to provide information on immunity to COVID-19. 

Testing is free to anyone and individuals do not have to be symptomatic to qualify. Appointments may be prioritized based on the following guidelines. Please see prioritization information below. The California Department of Public Health expanded eligibility for COVID-19 testing. Anyone who meets the testing criteria can be tested at an OptumServe community testing site, including uninsured, underinsured, undocumented and homeless individuals. OptumServe will generate a unique identification number for individuals who do not have a driver license. Individuals who fit the testing criteria and are interested in getting a test can make an appointment to be tested. If an individual has medical insurance, OptumServe will bill the patient’s medical insurance company. Uninsured individuals may also use the community test site, and their tests will be paid for by the state. Please see prioritization information below. 

Please note: Testing is available to anyone, however, testing availability is subject to State prioritization guidelines. Prioritized populations will receive appointment prioritization.
To view prioritization guidelines, established through the California Department of Public Health, visit:
https://bit.ly/2DMeKjI

Register at the following link: https://lhi.care/covidtesting 

While scheduling appointments through the OptumServe portal, individuals will be prompted to enter their insurance information if applicable. 

Phone registration will only be used for persons without internet access by calling 888-634-1123. 

Testing is available by appointment only Monday through Friday from 7am – 7pm. Testing is done at the Former Rabobank Building, 900 Mangrove Avenue, Chico. 

Offering viral testing for COVID-19.
This COVID-19 PCR testing will detect the presence of the virus to provide information for the diagnosis of active COVID-19 illness.

Testing is free to anyone and individuals do not have to be symptomatic to qualify. Anyone can be tested at an OptumServe community testing site, including uninsured, underinsured, undocumented and homeless individuals. OptumServe will generate a unique identification number for individuals who do not have a driver license. If individuals have medical insurance testing will be billed to their insurance provider.

Please note:  Testing is available to anyone, however, testing availability is subject to State prioritization guidelines. Prioritized populations will receive appointment prioritization.
To view prioritization guidelines, established through the California Department of Public Health, visit: https://bit.ly/2DMeKjI

Walk-ins welcome or register for an appointment online. Those without internet access may call to register for an appointment.

Register online here: https://lhi.care/covidtesting

For individuals without internet access call: 888-634-1123

Testing Location: Orland Memorial Hall, 320 3rd Street, Orland

Testing is available Tuesday-Saturday from 7am-7pm.

Offering drive-thru, self-administered, PCR (Viral) COVID-19 testing. Participants will be given a swab and asked to collect a nasal sample, testing will not be administered by CVS employees and those who are unable to administer their own tests or bring someone with them to administer the test, will be unable to complete testing.

Anyone with internet access and a vehicle can request an appointment online, however, testing will only be provided to those in prioritized populations based on CDC guidelines. To determine if an individual is eligible to receive drive-thru testing, when registering for a drive-thru appointment individuals will be asked about symptoms currently being experienced, their history of medical conditions, whether or not they have received direction from a medical health professional to seek testing, their residence and employment type, and whether they are a caregiver or provider for a vulnerable person. Minors aged 12-15 will need to be accompanied by a parent/guardian. Minors aged 16-17 do not need to be accompanied by a parent/guardian. Registration for all minor patients will need to be completed by their parent/guardian.

No fee for testing. If an individual has medical insurance, MinuteClinic will bill their insurance provider.

Register online for drive-thru testing. All tests must be scheduled in advance online, individuals should be prepared to provide health insurance and vehicle information:
https://bit.ly/3eEDZkZ

Please note: Testing is only available by drive-thru, and those without vehicles cannot be tested.

To view prioritization Guidance from California Department of Public Health: https://bit.ly/2XWdhh0

Located at: 850 Oro Dam Blvd, E, Oroville

Offering drive-thru COVID-19 self-administered viral testing for individuals ages 18 and older. Both Rapid-result testing and COVID-19 lab testing are available through this program. 

Anyone with internet access and a vehicle can request an appointment online, however, testing will only be provided to those in prioritized populations based on CDC guidelines. Must be able to perform self-administered nasal swab or bring someone who can do it for you. To determine if an individual qualifies to receive a MinuteClinic PCR testing, individuals will be required to fill out a registration form and complete a short questionnaire with medical and personal history. Those individuals who qualify, must bring proof of identity and in-state residence, as well as your test confirmation email or text message. Patients must wait in their personal vehicle outside the clinic until the provider texts or calls them in. Minors aged 12-15 will need to be accompanied by a parent/guardian. Minors aged 16-17 do not need to be accompanied by a parent/guardian. Registration for all minor patients will need to be completed by their parent/guardian.

No fee. If an individual has medical insurance, MinuteClinic will bill their insurance provider. 

Online registration is required. After inputing a valid U.S. (zip code/city), a short questionnaire is required to determine eligibility. To register, please visit: https://www.cvs.com/minuteclinic/covid-19-testing

Results of testing are generally returned in person within 30 minutes of specimen collection. Some testing sites will depend on COVID-19 lab testing, and results will be provided in 2-4 days by email.

To view prioritization Guidance from California Department of Public Health: https://bit.ly/2XWdhh0

Available at the following locations:

2780 Esplanade Chico, CA 95973
1120 Forest Ave Chico, CA 95928

Offering COVID-19 screening and viral testing appointments at all Ampla Health Medical locations.

Everyone will be screened but, testing for COVID-19 restrictions vary by site.
Oroville, Gridley and Hamilton City – Only those who meet or who need to be tested for their job will receive viral testing for COVID-19.
Chico, Orland, and Magalia – Testing is available to anyone regardless of whether or not they meet the criteria from the Center of Disease Control.

Fees will vary depending on insurance type. Ampla Health accepts MediCal, private insurance and offers sliding scale fees to those without insurance.

Call your nearest Ampla Health Center to setup Screening/Testing Appointment:

Chico– (530) 342-4395 (Mon – Fri: 9am – 11am) By appointment only. All ages.

Gridley– (530) 846-6231 (Mon – Fri: 1pm – 3pm) By appointment only. All ages.

Hamilton City– (530) 826-3694 (M-F: 8am – 5pm; closed for lunch: 1pm – 2pm) By appointment only . All ages.

Orland– (530) 865-5544 (M-F: 8am – 5pm) By appointment only. All ages.

Oroville– (530) 534-7500 (M – *F: 7:30am – 5pm; Saturday: 8:00 am – 5:00pm *Friday hours may vary)

Magalia– (530) 873-5030 (M – Th: 9am – 6pm; Closed for Lunch: 12pm noon – 1pm; Closed on Friday) By appointment. All ages.

Offering viral testing for COVID-19. Individuals do not need to be symptomatic or at risk to receive testing.

Open to individuals with private insurance. Those presenting symptoms of COVID-19 are asked to call ahead. Medi-Cal recipients and those with Cigna health insurance are not accepted. Individuals with Kaiser health insurance may be seen, but will need to pay about $200 out of pocket.

Viral Covid-19 testing available on a drop-in basis with no appointment required. Please call the office from the parking lot. Individuals presenting symptoms will be seen in the parking lot for swab-testing.

Phone: 530-891-1676

Hours: M-F: 7am-7pm and Sat-Sun: 8am-4pm

Located at: 376 Vallombrosa Avenue, Chico

Offering COVID-19 PCR (Viral) testing. Testing priorities are determined by the California Department of Public Health. Fees will vary depending on insurance type, Immediate Care accepts the following private insurance types: Aetna, Anthem Blue Cross, United Health Care, Tricare, Blue Shield, Medicare, Delta, and most PPO plans. Immediate Care does not accept Medi-Cal, CMSP (County Medical Services Program), or California Health & Wellness.

Intake by phone: 530-865-3400 (M-F 8am-5pm)

Located at: 1361 Cortina Drive, Suite A, Orland.

Offering COVID-19 PCR (Viral) testing. Testing priorities are determined by the California Department of Public Health. Fees will vary depending on insurance type, First Care accepts the following private insurance types: Aetna, Anthem Blue Cross, United Health Care, Tricare, Blue Shield, Medicare, Delta, and most PPO plans.

Intake by phone: 530-865-4400
Located at: 750 E. Walker Street, Orland

Offering COVID-19 PCR (Viral) testing. Testing priorities are determined by the California Department of Public Health. Fees will depend on insurance type. Glenn Medical Center accepts Medi-Cal, Medicare, and most private insurance types.

Intake by phone: 530-934-1832 (M-F: 8am-4:30pm)
Located at: 1133 W. Sycamore Street, Willows

Offering COVID-19 PCR (Viral) testing. Testing priorities are determined by the California Department of Public Health. Fees will vary based on insurance type.

Phone for intake: 530-934-4641
Located at: 207 N. Butte Street, Willows

 

Offering COVID-19 PCR (Viral) testing. By appointment only with provider referral/order. Fees will vary depending on insurance type. Oroville Hospital accepts Medi-Cal, Medicare, and most private insurance types.

Please Note: Tests are not offered in a drive-through format. Individuals arriving for their appointments must call the clinic from the parking at the time of their arrival for their appointment.

Intake by phone: 530-538-3251 (Daily 8am-8pm)
Located at: 2767 Olive Hwy, Oroville

Offering COVID-19 PCR (Viral) testing. Available by appointment only with provider referral. Fees will vary depending on insurance type. Orchard Hospital Medical Specialty Center accepts Medi-Cal, Medicare, and most private insurance types.

Please call: 530-846-9080 (M-F 8am-5pm)
Located at: 284 Spruce Street, Gridley

Offering COVID-19 PCR (Viral) testing by appointment. Available to individuals 18 years of age and older. Testing is made available through Project Baseline, and is for individuals with or without symptoms . Testing is offered at no cost. Those with medical insurance will have testing fees billed to their insurance provider. 

Register Online: www.riteaid.com/pharmacy/services/covid-19-testing

Register by phone: 530-846-3334

Located at : 1583 Hwy 99, Gridley

Offering COVID-19 PCR (Viral) testing by appointment. Available to individuals 18 years of age and older. Testing is made available through Project Baseline, and is for individuals with or without symptoms. Testing is offered at no cost. Those with medical insurance will have testing fees billed to their insurance provider. 

Register online: www.riteaid.com/pharmacy/services/covid-19-testing

Register by phone: 530-873-0800

Located at: 14137 Lakeridge Circle, Magalia

Offering free Virtual Care Anywhere health visits for anyone experiencing mild to moderate symptoms of COVID-19. Symptoms include low-grade fever, cough or respiratory problems. Board-certified doctors and nurse practitioners are available 24/7 to provide consultation, diagnosis and treatment through video chat or over the phone. Available 24 hours a day; 7 days a week.

To access Virtual Care Anywhere services, please use the following link: https://bit.ly/2QvWpuR
Use the code: COVID19 on the payment portion of the registration process to redeem

Providing 24/7 access to a network of U.S.-licensed physicians specializing in internal medicine, family practice or pediatrics. Adventist Health OnDemand doctors can diagnose, treat and prescribe medication for non-emergency conditions. Providers will also use the visits to screen for Coronavirus cases. Doctors may also treat common illnesses and conditions such as: allergies, arthritic pain, asthma, bronchitis, colds and flu, diarrhea, infections, insect bites, nosebleed, pink eye, rashes, respiratory, infections, sinus congestion/sinusitis, skin inflammation, sore throats, sprains and strains, urinary tract infections, vomiting, and other non-emergency conditions.

Individuals will need access to a smartphone, tablet or computer with a working camera and microphone/speakers to access service. Cost per virtual visit is $49.

To access On Demand Virtual Services, please use the following link to register an account: https://www.adventisthealthondemand.com/

Clinical staff will call to complete the patient intake form. Please have all medication and health history ready before the virtual visit. For those experiencing any technical difficulties during their virtual visit, please call 844-421-2476 (Monday – Thursday 8 a.m. – 5 p.m, Friday, 7 a.m. – 3:30 p.m. PST).

Viral Testing Sites in Butte & Glenn Counties - Butte County Public Health

Providing an overview of locations in Butte & Glenn County that offer COVID-19 PCR (Viral) testing. Testing priorities are determined by the California Department of Public Health. Individual testing sites may have variations in  insurance accepted, associated fees and/or intake procedures.

Antibody Testing

The public can now purchase COVID-19 antibody testing for themselves online, without visiting a doctor’s office, through QuestDirect. Internet access is required to purchase, cost per test is $119. 

Please Note: Each test request is reviewed and, if appropriate, an order for testing is issued by a licensed physician. Individuals will have the opportunity to speak with a licensed physician about their results.

Step 1: To purchase COVID-19 Antibody test online, callers should visit: GetQuestTest.com
Step 2: After purchasing the test online, an individual will be prompted to schedule an appointment for a blood draw at one of the 2,200 patient service centers Quest Diagnostics operates. For the safety of patients and employees, individuals must not have experienced symptoms of COVID-19 for at least 10 days; wear a face mask; and pass a contact-less temperature check.

FAQ: Will my insurance cover lab testing that I purchase through QuestDirect? Services purchased through QuestDirect are solely the individual’s financial responsibility and Quest is unable to bill your insurance—including Medicare or Medicaid.

Location(s): Butte County
Online tool to find nearest location: https://appointment.questdiagnostics.com/patient/findlocation
Quest Diagnostics – Chico 670 Rio Lindo Ave Ste 500, Chico, CA 95926
(Located next to Chico Pediatrics across from Behavioral Health )[7am to 11 am, 12:30 pm to 4:30 pm]Phone: (530) 894-3863

Quest Diagnostics – Chico Raley – 101 Raley Blvd Ste 100, Chico, CA 95928
(Located in the Skyway Professional parking directly behind the Raley’s Grocery Store) [7am to 11 am, 12:30 pm to 3:30 pm] Phone: (530) 892-1698

Quest Diagnostics – Oroville Or Dam
670 Oro Dam Blvd E Ste 103, Oroville, CA 95965
(Located behind Kentucky Fried Chicken next to Remax Real Estate) [6:30 am to 11 am , 12:30 pm to 3:30 pm] Phone: (530) 533-8823

Location(s): Glenn County
No locations currently available within Glenn County. More information to come.

Viral Testing VS. Antibody Testing

A viral test tells you if you have a current infection. An antibody test may tell you if you had a previous infection
Explanation of viral testing vs antibody testing per Butte County Public Health