COVID-19 Testing Information

Viral Testing Information

New State guidelines for prioritization for testing were announced on July 15th, 2020. This information will be available on the State COVID-19 response website.  From the State:

Testing is prioritized for individuals who are at high risk, including hospitalized patients, healthcare workers, first responders and essential workers, people with symptoms, residents and employees in group living facilities and people who may have been exposed in high-risk situations. As testing capacity continues to increase statewide, local health officers can expand testing within their communities.

Tier 1 Priority

-Hospitalized individuals with COVID-19 symptoms.

-Investigation and management of outbreaks, under direction of state and local public health departments (includes contact tracing).

-Close contacts of confirmed cases.

Tier 2 Priority

-All other individuals with COVID-19 symptoms.

-Individuals who are asymptomatic (having no symptoms of COVID 19), who fall into one of the following categories:

-Live in higher risk congregate care facilities.

-Work in the health care sector who have frequent interactions with the public or with people who may have COVID-19 or have been exposed to SARS-CoV-2.

-Provide care to an elderly person or a person with a disability in the home, including a person providing care through California’s In-Home Supportive Services Program.

-Work in a congregate care facility.

-Work in the emergency services sector who have frequent interactions with the public or with  people who may have COVID-19 or have been exposed to SARS-CoV-2.

-Work in a correctional facility.

-Patients requiring pre-operative/pre-hospital admission screening.

-Patients being discharged from hospitals to lower levels of care.

-Congregate care facilities include skilled nursing facilities, residential care facilities for the elderly, correctional facilities, or homeless shelters.

-The health care sector includes hospitals, skilled nursing facilities, long-term care facilities, ambulatory surgery centers, health care providers’ offices, health care clinics, pharmacies, blood banks, dialysis centers, hospices, and home health providers.

-The emergency services sector includes police and public safety departments, fire departments, and emergency service response operations.

Tier 3 Priority

Individuals working in the following sectors who have frequent interactions with the public or who work in an environment where it is not practical to maintain at least six feet of space from other workers on a consistent basis.
-Retail or manufacturing
-Food service
-Agricultural or food manufacturing
-Public transportation
-Education 

-The food services sector includes grocery stores, convenience stores, restaurants, and grocery or meal delivery services.

-The agricultural or food manufacturing sector includes food production and processing facilities, slaughter facilities, harvesting sites or facilities, and food packing facilities.

-The public transportation sector includes public transit, passenger rail service, passenger ferry service, public airports, and commercial airlines.

-The education sector includes public and private childcare establishments, public and private pre-kindergarten programs, primary and secondary schools, and public and private colleges and universities.

Tier 4 Priority
-Other individuals not specified above including: those who are asymptomatic but believe they have a risk for being actively infected as well as routine testing by employers.
-Will be implemented when the state’s testing turnaround time is less than 48 hours.

Please Note: There may be a delay in testing availability and results due to an increase in testing demand and enforcement of prioritization guidelines from the State.

State of California COVID-19 Website- Provides information on the Statewide response to COVID-19, including information on testing, Statewide and county closure information, and safety guidance. See online here: https://bit.ly/38YlypT

Offering information and connections to viral COVID-19 resources. This program is intended to expand access to COVID-19 risk screening and viral testing for high-risk individuals in certain areas of the state. For individuals 18 years or older who live in a participating state. Internet access and a Google account is needed to join the COVID-19 testing program. You will be asked to complete a survey and confirm you live in one of the following states which offer Drive-through COVID-19 viral testing, through Verily’s Project Baseline.

Please Note: This program is not intended for people experiencing severe symptoms such as severe cough, severe shortness of breath, severe fever, or other concerning symptoms who may need more immediate medical care.

Online: www.projectbaseline.com/study/covid-19/

Offering information provided explaining the difference between viral and antibody testing.

Viral vs Antibody Testing FAQ Sheet: 
https://docs.google.com/document/d/1JOcxqP9CT7r69wxTYQ7j5EHOwnFD7azO8mKs939U7wM/edit?usp=sharing

This survey is specifically a symptom tracker for those Butte County residents- who think they need to be tested for COVID-19. Please Note: All information provided will be kept confidential and be used to help in the local response efforts. This survey hopes to provide Butte County Public Health Department, gain a better understanding of how many people haven’t been tested, but are symptomatic.

The online Google Tracker Form can be found on the Butte County Public Health home page here.

Survey Follow-Up: After you complete the survey, you will be provided a link to sign-up for COVID-19 testing through the State’s OptumCare Specimen Collection Site if you think you need to be tested.

Provides Medi-Cal patients who do not have a regular doctor and individuals who do not have health insurance in California with 24/7 access- to a nurse helpline for COVID-19 concerns. Guidance will be provided to help individuals understand if their symptoms are COVID-19 related, if they need to self-isolate, employ home self-care techniques, or if they need to see a healthcare provider for treatment or testing. The Medi-Nurse line can also help connect individuals to local resources, particularly if they need to see a doctor for testing/treatment, or want to apply for health insurance. The Medi-Nurse Line is for Medi-Cal patients who do not have a regular doctor or individuals who do not have health insurance in California. 

Services offered in Arabic, Armenian, Cambodian, Chinese, English, Farsi, Hindi, Hmong, Japanese, Korean, Laotian, Punjabi, Russian, Spanish, Tagalog-Filipino, Thai, and Vietnamese.

Available 24 hours a day, 7 days per week

To access the Medi-Nurse phone-line individuals may call 1-877-409-9052. Individuals will be asked to share their zip code and if they have health insurance coverage.

COVID-19 Viral Testing Locations

Offering viral testing for COVID-19. Butte County Public Health and OptumServe will begin COVID-19 testing in Butte County beginning May 4th, 2020. This COVID-19 PCR testing will detect the presence of the virus to provide information for the diagnosis of active COVID-19 illness. It will NOT detect antibodies and is not intended to provide information on immunity to COVID-19. 

Testing is free to anyone and individuals do not have to be symptomatic to qualify. Appointments may be prioritized based on the following guidelines. Please see prioritization information below. The California Department of Public Health expanded eligibility for COVID-19 testing. Anyone who meets the testing criteria can be tested at an OptumServe community testing site, including uninsured, underinsured, undocumented and homeless individuals. OptumServe will generate a unique identification number for individuals who do not have a driver license. Individuals who fit the testing criteria and are interested in getting a test can make an appointment to be tested. If an individual has medical insurance, OptumServe will bill the patient’s medical insurance company. Uninsured individuals may also use the community test site, and their tests will be paid for by the state. Please see prioritization information below. 

Please note: Testing is available to anyone, however, testing availability is subject to State prioritization guidelines. Prioritized populations will receive appointment prioritization.
To view prioritization guidelines, established through the California Department of Public Health, visit:
https://bit.ly/2DMeKjI

Register at the following link: https://lhi.care/covidtesting 

While scheduling appointments through the OptumServe portal, individuals will be prompted to enter their insurance information if applicable. 

Phone registration will only be used for persons without internet access by calling 888-634-1123. 

Testing will be available M-F from 7:00 AM – 7:00PM by appointment only starting May 4th, 2020. Testing will be done at  Silver Dollar Fairgrounds, 2357 Fair St, Chico, CA 95928 and The Red Bluff Community Center, 1500 S. Jackson Street, Red Bluff, CA 96080

Offering viral testing for COVID-19.
This COVID-19 PCR testing will detect the presence of the virus to provide information for the diagnosis of active COVID-19 illness.  Testing is free to anyone and individuals do not have to be symptomatic to qualify. Anyone can be tested at an OptumServe community testing site, including uninsured, underinsured, undocumented and homeless individuals. OptumServe will generate a unique identification number for individuals who do not have a driver license. No fee for testing. If individuals have medical insurance testing will be billed to their insurance provider.

Please note:  Testing is available to anyone, however, testing availability is subject to State prioritization guidelines. Prioritized populations will receive appointment prioritization.
To view prioritization guidelines, established through the California Department of Public Health, visit: https://bit.ly/2DMeKjI

Testing is by appointment only. Register for an appointment online. Those without internet access may call to register for an appointment.

Register online here: https://lhi.care/covidtesting

For individuals without internet access call: 888-634-1123

Testing Location: Orland Memorial Hall, 320 3rd Street, Orland

Staring on Tuesday, July 21, 2020:  Testing available Tuesday-Saturday: 7am-7pm

Offering drive-thru, self-administered, PCR (Viral) COVID-19 testing. Participants will be given a swab and asked to collect a nasal sample, testing will not be administered by CVS employees and those who are unable to administer their own tests or bring someone with them to administer the test, will be unable to complete testing. No fee for testing. If an individual has medical insurance, MinuteClinic will bill their insurance provider. 

Anyone with internet access and a vehicle can request an appointment online, however, testing will only be provided to those in prioritized populations based on State Public Health guidelines. To determine if an individual is eligible to receive drive-thru testing, when registering for a drive-thru appointment individuals will be asked about symptoms currently being experienced, their history of medical conditions, whether or not they have received direction from a medical health professional to seek testing, their residence and employment type, and whether they are a care giver or provider for a vulnerable person.  Results of testing are generally returned in person within 30 minutes of specimen collection. Some testing sites will depend on COVID-19 lab testing, and results will be provided in 2-4 days by email. 

Register online for drive-thru testing. All tests must be scheduled in advance online, individuals should be prepared to provide health insurance and vehicle information:
https://bit.ly/3eEDZkZ

Please note: Testing is only available by drive-thru, and those without vehicles cannot be tested.

To view prioritization Guidance from California Department of Public Health: https://bit.ly/2XWdhh0

Located at: 850 Oro Dam Blvd, E, Oroville

Offering drive-thru COVID-19 self-administered viral testing for individuals ages 18 and older. Both Rapid-result testing and COVID-19 lab testing are available through this program. Anyone with internet access and a vehicle can request an appointment online, however, testing will only be provided to those in prioritized populations based on State Public Health guidelines. Must be able to perform self-administered nasal swab or bring someone who can do it for you. To determine if an individual qualifies to receive a MinuteClinic PCR testing, individuals will be required to fill out a registration form and complete a short questionnaire with medical and personal history. Those individuals who qualify, must bring proof of identity and in-state residence, as well as your test confirmation email or text message. Patients must wait in their personal vehicle outside the clinic until the provider texts or calls them in. No fee. If an individual has medical insurance, MinuteClinic will bill their insurance provider. 

Online registration is required. After inputing a valid U.S. (zip code/city), a short questionnaire is required to determine eligibility. To register, please visit: https://www.cvs.com/minuteclinic/covid-19-testing

Results of testing are generally returned in person within 30 minutes of specimen collection. Some testing sites will depend on COVID-19 lab testing, and results will be provided in 2-4 days by email.

To view prioritization Guidance from California Department of Public Health:
https://bit.ly/2XWdhh0

Offering COVID-19 screening and testing appointments at all Ampla Health Medical locations. Everyone will be screened but, only those who meet the criteria from the Center of Disease Control will be tested for COVID-19.

Call your nearest Ampla Health Center to setup Screening/Testing Appointment:

Chico– (530) 342-4395 (Mon – Sat: 8am – 5pm)

Gridley– (530) 846-6231 (M,W,F: 8am – 5pm and T, Th: 8am – 7pm)

Hamilton City– (530) 826-3694 (M-F: 8am – 5pm; closed for lunch: 1pm – 2pm)

Orland– (530) 865-5544 (M-F: 8am – 5pm)

Oroville– (530) 534-7500 (M – *F: 7:30am – 5pm; Saturday: 8:00 am – 5:00pm *Friday hours may vary)

Richland– (530) 674-9200 (Monday & Thursday: 8am – 7pm; Tuesday, Wednesday & Friday: 8am – 5pm Closed for Lunch: 1:00pm – 2:00pm

Magalia– (530) 873-5030 (M – Th: 9am –6pm; Closed for Lunch: 12pm noon – 1pm; Closed on Friday)

 

Offering viral testing for COVID-19. Open to individuals with private insurance. Call ahead to set up an appointment for COVID-19 viral testing.  Individuals presenting symptoms will be seen in the parking lot for swab-testing. Those presenting symptoms of COVID-19 are asked to call ahead. Medi-Cal recipients are not accepted. Fees will vary by insurance type.

Phone: 530-891-1676

Hours: M-F: 7am-7pm and Sat-Sun: 8am-4pm

Located at: 376 Vallombrosa Avenue, Chico

Offering COVID-19 PCR (Viral) testing. Testing priorities are determined by the California Department of Public Health. Fees will vary depending on insurance type, Immediate Care accepts the following private insurance types: Aetna, Anthem Blue Cross, United Health Care, Tricare, Blue Shield, Medicare, Delta, and most PPO plans. Immediate Care does not accept Medi-Cal, CMSP (County Medical Services Program), or California Health & Wellness.

Intake by phone: 530-865-3400 (M-F 8am-5pm)

Located at: 1361 Cortina Drive, Suite A, Orland.

Offering COVID-19 PCR (Viral) testing. Testing priorities are determined by the California Department of Public Health. Fees will vary depending on insurance type, First Care accepts the following private insurance types: Aetna, Anthem Blue Cross, United Health Care, Tricare, Blue Shield, Medicare, Delta, and most PPO plans.

Intake by phone: 530-865-4400
Located at: 750 E. Walker Street, Orland

Offering COVID-19 PCR (Viral) testing. Testing priorities are determined by the California Department of Public Health. Fees will depend on insurance type. Glenn Medical Center accepts Medi-Cal, Medicare, and most private insurance types.

Intake by phone: 530-934-1832 (M-F: 8am-4:30pm)
Located at: 1133 W. Sycamore Street, Willows

Offering COVID-19 PCR (Viral) testing. Testing priorities are determined by the California Department of Public Health. Fees will vary based on insurance type.

Phone for intake: 530-934-4641
Located at: 207 N. Butte Street, Willows

 

Offering COVID-19 PCR (Viral) testing. Testing priorities are determined by the California Department of Public Health. By appointment only with provider referral/order. Fees will vary depending on insurance type. Oroville Hospital accepts Medi-Cal, Medicare, and most private insurance types.

Intake by phone: 530-538-3251 (Daily 8am-8pm)
Located at: 2767 Olive Hwy, Oroville

Offering COVID-19 PCR (Viral) testing. Testing priorities are determined by the California Department of Public Health. Available by appointment only with provider referral. Fees will vary depending on insurance type. Orchard Hospital Medical Specialty Center accepts Medi-Cal, Medicare, and most private insurance types.

Please call: 530-846-9080 (M-F 8am-5pm)
Located at: 284 Spruce Street, Gridley

Offering COVID-19 PCR (Viral) testing by appointment. Available to individuals 18 years of age and older. Testing is made available through Project Baseline, and is for individuals who are not experiencing severe symptoms (who may need more immediate medical care). Testing is offered at no cost. Those with medical insurance will have testing fees billed to their insurance provider. 

Register Online: www.riteaid.com/pharmacy/services/covid-19-testing

Register by phone: 530-846-3334

Located at : 1583 Hwy 99, Gridley

Offering COVID-19 PCR (Viral) testing by appointment. Available to individuals 18 years of age and older. Testing is made available through Project Baseline, and is for individuals who are not experiencing severe symptoms (who may need more immediate medical care). Testing is offered at no cost. Those with medical insurance will have testing fees billed to their insurance provider. 

Register online: www.riteaid.com/pharmacy/services/covid-19-testing

Register by phone: 530-873-0800

Located at: 14137 Lakeridge Circle, Magalia

Offering free Virtual Care Anywhere health visits for anyone experiencing mild to moderate symptoms of COVID-19. Symptoms include low-grade fever, cough or respiratory problems. Board-certified doctors and nurse practitioners are available 24/7 to provide consultation, diagnosis and treatment through video chat or over the phone. Available 24 hours a day; 7 days a week.

To access Virtual Care Anywhere services, please use the following link: https://bit.ly/2QvWpuR
Use the code: COVID19 on the payment portion of the registration process to redeem

Providing 24/7 access to a network of U.S.-licensed physicians specializing in internal medicine, family practice or pediatrics. Adventist Health OnDemand doctors can diagnose, treat and prescribe medication for non-emergency conditions. Providers will also use the visits to screen for Coronavirus cases. Doctors may also treat common illnesses and conditions such as: allergies, arthritic pain, asthma, bronchitis, colds and flu, diarrhea, infections, insect bites, nosebleed, pink eye, rashes, respiratory, infections, sinus congestion/sinusitis, skin inflammation, sore throats, sprains and strains, urinary tract infections, vomiting, and other non-emergency conditions.

Individuals will need access to a smartphone, tablet or computer with a working camera and microphone/speakers to access service. Cost per virtual visit is $49.

To access On Demand Virtual Services, please use the following link to register an account: https://www.adventisthealthondemand.com/

Clinical staff will call to complete the patient intake form. Please have all medication and health history ready before the virtual visit. For those experiencing any technical difficulties during their virtual visit, please call 844-421-2476 (Monday – Thursday 8 a.m. – 5 p.m, Friday, 7 a.m. – 3:30 p.m. PST).

Viral Testing Sites in Butte & Glenn Counties - Butte County Public Health

Providing an overview of locations in Butte & Glenn County that offer COVID-19 PCR (Viral) testing. Testing priorities are determined by the California Department of Public Health. Individual testing sites will have variations in associated fees and intake procedures. 

Please Note:
There may be a delay in testing availability and results due to an increase in testing demand and enforcement of prioritization guidelines from the State.
Sites may differ in accepted insurance providers. Testing Prioritization for all testing includes:
-Hospitalized patients
-Symptomatic and asymptomatic healthcare workers, first responders, and other social service employees
– Symptomatic persons ages 65 years or older OR any age with chronic medical conditions that increase the risk of severe COVID 19 illness.
-Screening of asymptomatic residents or employees of congregate living facilities
– Symptomatic and asymptomatic persons in essential occupations

Antibody Testing

The public can now purchase COVID-19 antibody testing for themselves online, without visiting a doctor’s office, through QuestDirect. Internet access is required to purchase, cost per test is $119. 

Please Note: Each test request is reviewed and, if appropriate, an order for testing is issued by a licensed physician. Individuals will have the opportunity to speak with a licensed physician about their results.

Step 1: To purchase COVID-19 Antibody test online, callers should visit: GetQuestTest.com
Step 2: After purchasing the test online, an individual will be prompted to schedule an appointment for a blood draw at one of the 2,200 patient service centers Quest Diagnostics operates. For the safety of patients and employees, individuals must not have experienced symptoms of COVID-19 for at least 10 days; wear a face mask; and pass a contact-less temperature check.

FAQ: Will my insurance cover lab testing that I purchase through QuestDirect? Services purchased through QuestDirect are solely the individual’s financial responsibility and Quest is unable to bill your insurance—including Medicare or Medicaid.

Location(s): Butte County
Online tool to find nearest location: https://appointment.questdiagnostics.com/patient/findlocation
Quest Diagnostics – Chico 670 Rio Lindo Ave Ste 500, Chico, CA 95926
(Located next to Chico Pediatrics across from Behavioral Health )[7am to 11 am, 12:30 pm to 4:30 pm]Phone: (530) 894-3863

Quest Diagnostics – Chico Raley – 101 Raley Blvd Ste 100, Chico, CA 95928
(Located in the Skyway Professional parking directly behind the Raley’s Grocery Store) [7am to 11 am, 12:30 pm to 3:30 pm] Phone: (530) 892-1698

Quest Diagnostics – Oroville Or Dam
670 Oro Dam Blvd E Ste 103, Oroville, CA 95965
(Located behind Kentucky Fried Chicken next to Remax Real Estate) [6:30 am to 11 am , 12:30 pm to 3:30 pm] Phone: (530) 533-8823

Location(s): Glenn County
No locations currently available within Glenn County. More information to come.

Viral Testing VS. Antibody Testing

A viral test tells you if you have a current infection. An antibody test may tell you if you had a previous infection
Explanation of viral testing vs antibody testing per Butte County Public Health