Resources for homeless community Members

Guidance for Individuals and Families Experiencing Homelessness

Offering guidance about when individuals experiencing homelessness should
get screened for COVID-19 and where they should seek shelter based on their screening results.

The screening conducted will consist of a series of questions relating to symptoms of COVID-19 and their temperature may be taken. The screening does not include a lab test for COVID-19.

To read the guidelines, visit:
To view the recommended protocol chart, visit:

Offering prevention methods to individuals experiencing homelessness who are living in encampments. Also provides guidance information on how to prevent the spread of COVID-19 to service providers who offer resources to individuals experiencing homelessness.

To read the guidelines, visit:

Provides information on tips that unsheltered individuals who are experiencing homelessness may use to protect themselves from COVID-19. Tips include using a cloth face covering, maintaining safe social distance (6 ft apart from other individuals and 12 ft apart from other camps), not trading or bartering items, using the portable hand washing stations, and seeking medical care if an individual gets sick.

Online here:

Updates to Local Resources

On April 3, 2020, Governor Newsom officially announced Project Roomkey, which is intended to procure up to 15,000 hotel rooms to provide shelter for individuals experiencing homelessness. In it’s beginning phase, the goal of the project is to create capacity at local shelters and slow the spread of COVID-19 through this population. The hotel rooms procured in this beginning stage will be utilized to isolated individuals experiencing homelessness who are COVID-19 positive, have been exposed to COVID-19, or are at high risk due to being 65 years of age or older or have underlying health conditions that cause them to be immunocompromised. Individuals who do not meet that criteria will be expected to receive shelter at local shelters until more hotel rooms are available.

For information or to access services through Project Roomkey in Butte County, please call 2-1-1. Further eligibility will be determined by local service providers.

For more information about Project Roomkey, see California Department for Social Services page here:

Offers a texting outreach messaging system for homeless individuals and families. Sends weekly or more frequent text messages with information about available community resources, safety and weather alerts, and other supportive messages.

Text BEHOME to 898-211 to opt in. Or call 2-1-1 for assistance signing up.

Offers unsheltered citizens enrollment and assessment by phone or in-person that will potentially qualify them to be placed on the countywide housing list for housing programs. This may include HUD-funded housing programs. Coordinated Entry (CE) is a county-wide system, accessed by agencies providing housing programs and managed by the Butte Countywide Homeless Continuum of Care. Please note: entry onto the CE list does not guarantee housing placement.  

To enroll and complete an assessment (VI-SPDAT) for entry into the Coordinated Entry housing list database, call 2-1-1 from within Butte County. 

Providing medical care to individuals experiencing homelessness and referrals for individuals who need further care. Services offered include primary medical care, wound care, chronic disease care, diabetes management, immunizations, and STD treatment. There is an eligibility worker on site that can help individuals without health insurance sign up to receive coverage. Individuals who have symptoms of COVID-19 are advised to call ahead before arriving. No fee for service. If extended treatment is needed, and insurance for further treatment is needed, an eligibility worker will be on site that can help them sign up.

Please see weekly schedule below: 

Weekly Schedule: 5/18/20 – 5/22/20
PENDING – Tuesday 5/19 – The Oroville Rescue Mission, 9am-5pm (Closed 12pm-1pm)
PENDING – Wednesday 5/20 – The Oroville Hope Center, 9am-2:30pm (Closed 12pm-1pm)
PENDING – Thursday 5/21 – The Oroville Hope Center, 9am-2:30pm (Closed 12pm-1pm)
PENDING – Friday 5/22 – The Oroville Hope Center, 9am-2:30pm (Closed 12pm-1pm)

The Oroville Rescue Mission – 4250 Lincoln Blvd, Oroville

The Oroville Hope Center – 1950 Kitrick Avenue, A, Oroville

Offering services for homeless teens and young adults, including ‘to-go’ meals. During the COVID-19 situation, 6th Street will be limiting the number of youth and staff in the building at one time, and services will be provided by appointment. Services available to homeless individuals and individuals at risk of being homeless, ages 14-24, up to the 25th birthday.

Call for appointment: 530-894-8008

Hours: 6th Street will be open Monday-Friday :12pm(noon)-5pm, with to-go meals served at 4:30pm. 

Located at: 130 W. Sixth Street, Chico

Offering a map of available hand washing stations and restrooms within the City of Chico.

Online here:

Now offering sack lunches that can be picked up and taken to go instead of hot meals that are served at the center to comply with social distancing measures. For low-income individuals or individuals experiencing homelessness.

Please note: Oroville Hope Center is no longer offering clothing services.

Hours: T-F: 10am-11am
Located at: 1950 Kitrick Ave. Ste. A, Oroville, CA 95966

Offering free meals in a “to-go” format now that their dining room has been closed in order to comply with social distancing guidelines.
Hours below:


M-F: 7:30am-8am, Single Ladies & Families with Children

M-F: 8am-8:45am, Men & Couples


M-F: 3:45pm-4:30pm, Single Ladies & Families with Children

M-F: 3pm-3:45pm, Men & Couples

Saturday Breakfast

7:30am-8:15am, Single Ladies & Families with Children

8:30am-9:15am, Men & Couples

Sunday Breakfast

7:30am-8:15am, Single Ladies & Families with Children

8:30am-9:15am, Men & Couples

Please Note: Dinner is not served on Saturdays or Sundays.
Located at: 1297 Park Ave, Chico, CA 95928

Offering certain hours for individuals receiving mail service at the Jesus Center to pick up their mail. Only one individual will be allowed enter the building at a time to receive service in order to comply with social distancing guidelines.
Shower facilities are NOT available at the Jesus Center at this time.
No fee for pick up, mail services are offered for $5 a month.
Hours: M, T, Th, and F: 9am-2pm, W: 10:30am-2pm
Located at:  1297 Park Ave, Chico, CA 95928

Offering to extend shelter hours provided to women and children currently receiving service through the Sabbath House. Women and children will now be able to receive shelter at the Sabbath House during daytime hours in order to shelter in place during the day.

Individuals who are interested in receiving service may call and leave a message at (530) 899-9343.

Located at: 1297 Park Ave, Chico

Facebook Page:

Haven of Hope on Wheels will continue to serve the community during the COVID-19 situation. Please see their website for location schedule updates here:

Offers shower, toilet, and laundry services to individuals experiencing homelessness free of charge on a first-come-first-served basis. Showers are 15 minutes with 7 of those minutes being a timed hot shower which can be started when ready. Shampoo, body, and hand soap are provided in each shower room. Laundry pods will be provided for those utilizing laundry services. Available to adults ages 18 years or older experiencing homelessness. May accommodate families under special circumstances. Shoes, sleeping bags, and heavy items are excluded from laundry services. Individuals accessing the service may wash up to 2 sets of clothing. Individuals must check in at the Haven of Hope on Wheels table to receive a number and wait their turn. Hours: Dates and locations may vary. Check online on their website, Facebook page, or call for the current schedule.

Current Schedule:
Tuesdays: Hope Center, at 1950 Kitrick Ave A, Oroville from 10:30am-1:00pm

Fridays: The Open Lot across the street from Cornucopia Restaurant (515 Montgomery St, Oroville), Cross Street: Montgomery Street & Feather River Boulevard, Oroville from 12pm (noon) – 2:30pm.

Facebook page here:

The Oroville Rescue Mission’s Thrift Store has recently reopened. Providing donated new and reusable items for sale include clothing, shoes, house wares, jewelry, books, tools, children’s toys, baby goods, furniture and more. Prices of goods vary.

Available M-F: 10am-4pm and Sat: 10am-2pm at 2130 Bird St., Oroville, CA 95965