Transportation Assistance

All Field Offices have reopened on Thursday, June 11, 2020 and behind-the-wheel tests have resumed on June 26, 2020 with new safety protocols. The DMV will only be serving customers who have an appointment and provide limited services. Customers who do not have an appointment may be offered a same-day appointment if they are completing a transaction that requires an in-person visit to a field office if there is capacity to maintain physical distancing guidelines. The DMV has begun rescheduling appointments that were cancelled during the temporary closure and will notify customers of the new appointment date. The DMV will not be offering appointments for behind-the-wheel tests until all appointments that were previously cancelled are rescheduled and completed. The DMV plans to resume offering all services to appointment and non-appointment customers in the coming weeks, as space allows. The DMV continues to recommend that customers use its online services or expanded virtual services to complete transactions that do not require an in-person visit to a field office.

Please Note: To safeguard the health of employees and customers, there will be changes put in place. Employees will be wearing face coverings, maintaining physical distancing and have access to disinfecting wipes, hand sanitizer, facial shields, gloves and soap and water. Customers will be required to wear a face covering and remain 6 feet apart in line. Customers will be offered a text message that will allow them to wait outside the building until notified they are ready to be served. Entry into the building is metered, and customers may experience extended wait times.

Customers must have an existing appointment and the DMV will only be providing select transactions that can only be completed in a DMV field office. These transactions include:

-paying registration for a vehicle that was impounded due to registration-related issues

-reinstating a suspended or revoked driver license

-applying for a reduced-fee or no-fee ID

-commercial driver license transactions, vehicle inspection, and basic control tests

-applying for a disabled person parking placard

-adding an ambulance certificate or firefighter endorsement to a driver license

-verifying a transit training document to drive a transit bus

-processing DMV Express customers for REAL ID transactions (must have already uploaded required documents online)

-motorcycle drive tests

-behind-the-wheel drive tests for those who have an appointment

DMV Hours:

Chico: M, T, Th, F: 8am-5pm, W: 9am-5pm

Oroville: M, T, Th, F: 8am-5pm, W: 9am-5pm

Willows: M, T, Th, F: 8am-5pm, W: 9am-5pm

The DMV continues to recommend that customers use its online and expanded virtual services to complete transactions that do not require an in-person visit. To access the DMV Virtual Field Office, visit: https://virtual.dmv.ca.gov/
To access online services, visit the DMV website at: https://www.dmv.ca.gov/portal/dmv.
To locate a DMV Kiosk, visit: https://bit.ly/2YBPrZW.
For more information, visit: https://bit.ly/30rHF5T

Offering to extend the expiration dates of California driver licenses that will expire during the COVID-19 pandemic temporarily.

-Drivers age 70 and older with driver licenses expiring beween March – December 2020 will be given a 1 year extension from the date of expiration of their driver license before they are required to renew it and their licenses will be valid until then.
-All commercial driver licenses for any age, endorsements and certificates expiring between March – September 2020 are now valid through September 30, 2020. -Driver license permits for any age that expire in July or August will be extended six months or to a date 24 months from the date of application, whichever is earlier.


This does not include:
-Driver license holders who are 69 years of age or younger, as they are expected to renew their license online or by mail if they are unable to make an appointment to renew their license at a DMV field office. -Individuals whose driving license is suspended as they are not permitted to drive if their license has been suspended.
-Commercial driver license extensions do not include medical certificates for commercial drivers.

The extensions require no individual action on the part of drivers. The DMV has alerted California law enforcement of the extensions. Those who would like to receive paper documentation may request documentation through the DMV’s virtual field office at https://virtual.dmv.ca.gov/ or by calling the DMV Call Center at 1-800-777-0133.

For more information please see the driver license extension FAQ: https://bit.ly/2VSPor6

Renewal services for California driver licenses and identification cards will now be offered online. The previous requirement of an in-person visit to a DMV field office for renewing an expired driver license or identification card will now be waived for some individuals whose driver license or identification card expired between March – July 2020. During this period, individuals may renew their license or ID online. Driver licenses and IDs renewed online will use the most recent photo of the renewing individual that is on file. The DMV recommends that customers use its online services or expanded virtual services to renew their driver license or ID if they are not required to visit a field office in-person to do so.

There is a $37 fee to renew a noncommercial driver license and a $48 fee to new a commercial driver license. There is a $32 fee to renew an identification card. Payment methods accepted include debit, credit, and e-check. There is a 2.1% service fee for payments made with a debit or credit card. There is no service fee for payments made with an e-check but only one item may be paid for at a time.

Individuals may be able to renew their DL or ID online if they:

-do not need to change their name, address, or gender identity

-have a verified social security number (SSN) on file with DMV.

-are not renewing a commercial DL

-will not be 70 years of age or older when their current driver license expires

-are not currently on any type of driving probation or suspension

-did not violate a written promise to appear in court within the last two years

-are not applying for a REAL ID compliant DL or ID for the first time

-do not have a driver license from more than one state or jurisdiction

Individuals who are not eligible to renew their driver license online will need to wait until the DMV field offices reopen and have an appointment to renew their license.

To renew your driver license or identification card online visit the DMV’s website at https://bit.ly/3d3EWCO

For more information see the license renewal FAQ found here, https://bit.ly/2xoiTYj

As the county starts to open back up, B-Line has deemed it appropriate to partially open their office up again to the public.

Beginning Monday June 22, 2020 B-Line offices will be available from 10:00am-2:00pm Monday through Friday for all regular office visits.

Masks are required of all visitors at this time.

Individuals can drop off paratransit applications, purchase bus passes in person, and purchase bus passes over the phone during this time.

B-Line will continue efforts to sanitize the buses and paratransit vehicles daily and encourage everyone to follow the CDC’s guidelines for staying safe and flattening the curve of this virus. You can find those guidelines for California here: www.covid19.ca.gov

Outside of those hours, B-Line is available by phone at (530) 809-4616, option 1. Please leave a message if you reach the voicemail.

B-Line will continue to monitor the situation and take appropriate steps in line with Public Health recommendations regarding this situation.

B-Line customer service is still available at (530) 342-0221 or 1-800-822-8145 8:00 am-5:00 pm M-F.

Online: www.blinetransit.com
By Phone: (530) 342-0221 or 1-800-822-8145
M-F: 8:00 am-5:00 pm
Facebook:  www.facebook.com/blinetransit/

The B-Line offered free bus fares from April 13th until May 31st, 2020. On June 1st, 2020, normal fares are implemented again for both the fixed route and Paratransit systems. Those planning their ride on the B-line can use the regular printed schedule with the exception of two routes – 5 & 52. On route 5 there are no longer half-hour headways during peak times and and route 52 no longer offers the noon time loop to the airport or the evening return trip back to Oroville.
See link for printed schedule here: https://bit.ly/3e9GZpf

The B-line asks that when you board the bus, please have your fare (money, ticket, pass) readily in hand and make your transaction as quick as possible to lessen the time of interaction between yourself and the driver.

In response the Governor’s order to shelter in place as a result of the spread of COVID-19, Glenn Transit Service is modifying its operation of Glenn Ride. Beginning March 23, 2020, Glenn Ride will only service Trips 2, 4, 5, and 7 of its scheduled trips during weekday’s. Saturday service, Dial-A-Ride and Volunteer Medical Service will continue as presently operated provided there is adequate staffing. This operating schedule will remain in effect until further notice.

Online: https://www.countyofglenn.net/dept/public-works/public-transit-transportation/welcome
Hours: available M-F: 8am-5pm
Phone: 530-934-6700
Toll-Free: 888-800-7433

Starting Wednesday, June 24, 2020 B-Line will be requiring its passengers to wear a face covering while riding in any B-Line vehicle in compliance with the California Department of Public Health’sGuidance for the Use of Face Coverings issued on June 18, 2020. B-Line drivers have been wearing a face covering for the past two months and will continue to wear a face covering in accordance with the guidance. If a passenger does not have a face covering, the driver will offer them one while supplies last. Passengers who refuse to wear a face covering will be denied service.

See online for more information: www.facebook.com/blinetransit/